Independently Verified. Professionally Trusted.
Robertsons has invested heavily in governance, information security, quality assurance and regulatory compliance to provide clients with complete confidence in their supplier selection. Our accreditations, certifications and independent assessments demonstrate our commitment to the highest professional standards.
Our management systems, information security controls and governance framework have been independently assessed and recognised through a range of international standards, industry certifications and supplier assurance programmes.
A Different Approach to Investigations.
Unlike many providers who rely heavily on self-employed investigators and subcontracted agents, Robertsons delivers nationwide investigative services through a fully employed team of Liability Adjusters, Fraud Investigators and Surveillance Operatives.
This approach enables us to maintain greater control over operational standards, investigator training, information security, evidential methodology and regulatory compliance.
Clients entrust us with sensitive personal information, evidential material and confidential case data. By operating a fully employed investigative workforce, Robertsons maintains direct control over the systems, equipment and processes used throughout the lifecycle of an instruction.
Robertsons' fully employed workforce operates within our information security and governance framework, utilising approved systems, equipment and processes that support our compliance obligations and accreditation standards.
Robertsons' employed model supports stronger data protection, evidence integrity and client confidence throughout the investigative process.
Self-employed investigators whether instructed directly or through network will often utilise their own devices, storage media and technology platforms, making the consistent application and enforcement of organisational data security controls more challenging.
The value of an investigation extends beyond the initial report. Evidence must be capable of withstanding scrutiny when challenged.
Robertsons' employed investigators operate to consistent evidential standards, approved methodologies and documented procedures. This supports the production of reliable, defensible evidence suitable for use in litigation, fraud proceedings and other formal dispute resolution processes.
Where required, our investigators remain available to provide witness evidence and support legal proceedings relating to investigations they have personally conducted, giving clients greater confidence in the continuity and integrity of the evidential chain.
For three decades, Robertsons has supported insurers, legal professionals, businesses and public sector organisations with investigations, surveillance, intelligence and claims services.
That experience, combined with robust governance and a fully employed workforce, enables us to deliver consistently high standards across every instruction.
With a fully employed nationwide team, robust information security and decades of investigative experience, Robertson & Co delivers professional, reliable and evidence-led services you can depend on.
Unit 21 Fyfield Business Park
Fyfield Road
Ongar, Essex
CM5 0GN
