The RCO Motor Claims Audit & Assurance service is a tailored suite of activities which help you understand your current position and importantly inform your next step. Our team take the time to understand you and your business, and this enables us to provide a complete client service.
Our Claims Audit team deliver a high-quality audit programme using a combination of experienced technical claim handlers overlayed with deep analytic capability. This is then presented back via in-depth reporting to enable the client to fully understand performance and assess risk. Audit can include, scrutinising individual claims, auditing suppliers and supplier networks to ensure motor claims operations are efficient, effective, and compliant.
RCO Assurance, involves the assessment and analysis of a Claims Departments operations, processes, and procedures assisting the client in making informed, fact-based decisions which flow down to improving bottom line claims indemnity spend.