Comprehensive Motor Claims TPA Services

Efficient, cost-effective motor claims management is crucial for insurers, MGAs, fleets, and brokers. Robertsons provides industry-leading Third-Party Administration (TPA) services, ensuring timely settlements, reduced costs, and enhanced customer experience across the UK.

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Why Choose Our Motor Claims TPA Services?

Robertsons is a privately owned business, not backed by private equity. This means we are under no pressure to cut corners to deliver a profit to a remote third party. Instead, we focus on delivering a truly bespoke and personal service to all our customers, irrespective of size.

With decades of experience in insurance investigations and claims management, Robertsons delivers a tailored TPA solution that supports MGAs, insurers, fleets, and brokers. Our expertise ensures claims are handled efficiently, mitigating losses while maximising recovery opportunities.

Full UK Repairer Network – Our extensive repairer network covers cars, motorcycles, light commercial vehicles, and HGVs, providing high-quality repairs with cost control measures to minimise downtime and disruption.

Third Party Capture & Intervention – We proactively manage third-party claims, engaging early to control costs, prevent inflated claims, and enhance customer satisfaction through swift intervention.

Credit Hire Monitoring & Negotiation – We identify excessive hire charges, challenge inflated costs, and negotiate fair settlements, helping insurers and fleets avoid unnecessary expenses while ensuring claimants have access to mobility solutions.

Counter Fraud Strategy – Using advanced data analytics, intelligence-led investigations, and forensic claim validation, we detect and prevent fraudulent claims, protecting our clients from financial loss and reputational risk.

Uninsured Loss Recovery (ULR) & Subrogation – We maximise recovery opportunities by pursuing third-party insurers for policyholder losses, ensuring swift and effective reimbursement for our clients.

Seamless Digital Case Management with 360SiteView – Our advanced case management platform allows customers to submit claims, upload evidence, and track progress in real-time from any device, ensuring transparency and efficiency throughout the claims process.

Cost Containment & Efficiency – Through intelligent claims handling, targeted negotiations, and proactive management, we drive down claims costs while maintaining service excellence.

Regulatory Compliance & Risk Management – We ensure all claims are handled in accordance with UK motor insurance regulations, reducing exposure to compliance risks.

Comprehensive Motor Claims Coverage

Our TPA services support a full range of motor claims, including:

  • Own Damage & Third-Party Claims
  • Credit Hire & Repair Management
  • Third-Party Capture & Intervention
  • Uninsured Loss Recovery (ULR) & Subrogation
  • Counter Fraud Investigations
  • High-Value & Complex Claims

Partner with Us for Trusted Motor Claims Administration
With a focus on efficiency, fraud prevention, and cost control, Robertsons delivers exceptional motor claims TPA services. Whether you're an insurer, MGA, fleet operator, or broker, our expertise ensures a seamless claims process that protects your bottom line.

Get in Touch

To discover how our Motor Claims TPA services can support your organisation, reach out to David.eldridge@robertsonandco.com today.

How To Find Us

Unit 21 Fyfield Business Park
Fyfield Road
Ongar, Essex
CM5 0GN

Robertson and Co Claims Solutions