Third Party Interventions

With Non Fault Subrogation models, Credit Hire, Credit Repair, Claims Phishing and Cost Layering the direct settlement of Third Party claims has never been more important in relation to controlling indemnity spend.

Robertson and Co - Investigation and intelligence services

Robertson and Co are able to offer both core and out of hours support to assist Insurers in making early contact with Claimants and onboarding them for direct settlement through their own controlled cost Repair Networks and Authorised Hire Providers.

This service can be bespoke to the needs of the Client and the level of Delegated Authority they are comfortable with.

Our Team are all trained to the highest standards and conduct all contact with upmost integrity with respect for the Clients brand. The mixed provision of employed Field and Desktop staff allow Robertson and Co to deliver a solution that differs from the rest of the market with superior return of investment against Indemnity Spend. Soft benefits include Claim Portfolio control through reduced lifecycles, increased Fraud detection and the reputational benefit of a smooth Claimant journey.

Experienced Consultation around Intervention Strategy, process and deployment is available for any Clients that wish to explore this service.

Accredited and annually audited business. Robertson and Co - Investigation and intelligence services