Key Features

  • Fixed fee offering
  • Includes in-depth ‘claimant profile’
  • Dedicated case manager
  • Ethical approach
  • Protecting our client’s brand image and reputation is at the forefront of what we do

Surveillance - Dedicated Intelligence Team

Having served the industry for more than 18 years, Robertson & Co understands better than most exactly what frustrates our insurer and legal clients when it comes to obtaining surveillance evidence. Whether it is days of claimant inactivity, the associated spiralling costs or simply the reliance upon good fortune to obtain usable footage - we have addressed them all.

In response to these frequently encountered obstacles Robertson & Co are proud to offer….

Intelligent Surveillance

“Intelligent Surveillance” was designed to reduce the common frustrations encountered during observations. This ethical and intelligence-led, fixed fee package boasts a 94% success rate in observing a claimant when we are instructed - a market-leading figure, which leads to an excellent return on investment.

How do we do it?

We believe that failure to prepare is preparing to fail. As a consequence, Robertson & Co have a dedicated intelligence team who specialise in undertaking in-depth, open-source “Claimant Profiles” on every instruction received.

The sole purpose of this is to obtain detailed background information on the claimant to help the assigned case managers determine the best days and times to undertake surveillance before deploying any operatives.

Robertson and Co - Investigation and intelligence services