Services From Robertson & Co - Insurance Investigation Specialists

BESPOKE INVESTIGATIONS

Robertson & Co., believe that our clients are all different, therefore the optimum investigation for each and every client should be unique to them. We offer every new client the opportunity to sit down with us at the outset of a relationship to design a suite of products that is completely bespoke to them...

THIRD PARTY INTERVENTIONS

With Non Fault Subrogation models, Credit Hire, Credit Repair, Claims Phishing and Cost Layering the direct settlement of Third Party claims has never been more important in relation to controlling indemnity spend...

SURVEILLANCE

Having served the industry for more than 18 years, Robertson & Co understands better than most exactly what frustrates our insurer and legal clients when it comes to obtaining surveillance evidence. Whether it is days of claimant inactivity, the associated spiralling costs or simply the reliance upon good fortune to obtain usable footage - we have addressed them all...

CLAIMS MANAGEMENT

Robertson & Co’s Conversation Management Team are proud to offer a validating service that helps you to understand and confidently act upon claims that have been made under Travel, Gadget and Household Property insurance policies...

ORGANISED FRAUD

At Robertson & Co, we do not take organised fraud lightly. Robertson & Co’s tenacious case handlers are all trained or training towards their ACFS accreditation. They are attuned to recognising the telling signs of organised fraud, but we also appreciate that fraud rings are fluid and adaptable and that we must be as well to combat them...

CASUALTY INVESTIGATIONS

Robertson & Co has identified a growing trend in EL/PL-related fraudulent claims. With the new MoJ Claims Portal Extension, we anticipate that this trend will rapidly continue...

INTELLIGENCE AND LIFESTYLE PROFILING

Robertson & Co provide a proactive holistic intelligence solution to support your and place you in the best possible position to protect your business from the effects of fraudulent activity. Searches of our in-house “Synergy” Anti-Fraud Database are combined with over 40 open-source research sources and a number of leading proprietary anti-fraud systems, including Insurance Fraud Bureau datasets, to collate intelligence...

BRAND PROTECTION

Our bespoke Brand Protection services combine an array of investigative techniques from data mining intelligence profiling, online and physical test purchasing, covert directed surveillance and approaches made by undercover operatives...

MOTOR CLAIMS

We offer a full suite of Motor Investigation services that are constantly reviewed to ensure they meet the changing legal and commercial landscapes. Robertson & Co are renowned as an investigation company who will not compromise on quality. With us, you engage the experience and professionalism of our insurance case managers and trained investigators who are experienced in giving evidence, and thereby able to reliably assess the credibility of a witness...

PROPERTY INVESTIGATIONS

We are not just an investigation company. The difference that Robertson & Co offers you is the experience and professionalism of the people who manage the cases on your behalf. Using an in-house blend of ACII-qualified insurance professionals and highly-experienced senior investigators, we are able to deliver a high degree of technical competence around indemnity and policy issues, as well as innovative investigative approaches across all levels and lines of property claims...

PRE-EMPLOYMENT SCREENING

The recruitment of new employees can pose a significant risk to your company, and this can manifest in many ways: jeopardising your company’s reputation, restricting the effectiveness of a particular role, or even posing a threat to the safety of your staff in the most extreme cases...

POLYGRAPH EXAMINATIONS

The polygraph is a commonly-used tool in the USA. The tool is used by government security agencies, such as the Federal Bureau of Investigation (FBI) for vetting, and often by police forces as an interrogation tactic. Yet in recent years, the polygraph has grown in popularity throughout the United Kingdom and a small but expanding industry has formed. This has opened-up the realm of investigations to an innovative new capability, and Robertson & Co are proud to present our own unique polygraph examination service...

Accredited and annually audited business. Robertson and Co - Investigation and intelligence services