RCOsecure

A service enhancement to the RCO Surveillance product enabling the sharing of Surveillance Reports and Imagery with the Client using a secure link eradicating the needs for sending DVDs in the post and meeting GDPR compliance.

The traditional practice of sending encrypted DVDs by Courier or Secure post creates a GDPR and chain of evidence risk.

The receipt and processing of a DVD is also process heavy at the Client end involving multiple stakeholders; postroom, admin, IT and the Claims Handler. A process then repeated in reverse when the Client needs to share the DVD with a Solicitor or the Court. Storing and sharing in a paperless world was also bringing its own DPA challenges.

KEY FEATURES

IT Security and Data Protection are taken very seriously at Robertson and Co. The RCOsecure platform is certified to ISO 27001:2013 and satisfies General Data Protection Regulation.

Accredited and annually audited business. Robertson and Co - Investigation and intelligence services