- Property claim validation
- Fire/flood/water damage/theft/burglary
- Product and employer’s liability
- High Net Worth customers
- Tenanted properties
- Complex & major loss
- Business interruption
- Liability claims under owner/occupiers section
- Settle claims under delegated authority
We are not just an investigation company. The difference that Robertson & Co offers you is the experience and professionalism of the people who manage the cases on your behalf. Using an in-house blend of ACII-qualified insurance professionals and highly-experienced senior investigators, we are able to deliver a high degree of technical competence around indemnity and policy issues, as well as innovative investigative approaches across all levels and lines of property claims.
We have the talent and the expertise to offer a wide range of property services from quick, cost-effective household claim validation to conversation management techniques, which extends right through to the most in-depth investigations of complex and major commercial losses.
Our insurance expertise means that we are always aware of the pressure that our clients are under to treat customers fairly, and the need to be kept in the loop so that claims spend and business interruption can be reduced through early settlement where appropriate.
Our approach to quality is what sets us apart
We ensure that each investigation enquiry is put through a rigorous quality control process before the final product is returned to the client.
Current results on household claims handled at desktop level:
- WITHDRAWAL 51%
- REPUDIATION 14%
- RETURN ON INVESTMENT £6:1