About Robertson & Co - Insurance Investigation Specialists

Robertson and Co Offices Based In Ongar Essex

Established in 1997, Robertson & Co are now the largest privately-owned (family) investigation business in the UK.

We provide ethical, professional and high quality investigation solutions to insurance companies, the banking, commercial, industrial and retail sectors; public sector, central and local government.

With a global footprint, our services range from Surveillance, Intelligence and Insurance Investigations, to Accredited Training, Pre-Employment Screening and Intellectual Property Protection for some of the world’s biggest brands.

Through Robertson Claims Management we deliver industry leading results utilising our ever evolving Conversation Management model. Our team manage claims cradle to grave across Travel, Household and Commercial Domestic Property for a number of international Insurers.

As an accredited training centre we offer a range of training packages including the much lauded University of Portsmouth Accredited Counter Fraud Technician (ACFT) and Accredited Counter Fraud Specialist (ACFS) courses. Both courses are considered the benchmark for those working within Counter Fraud.

At Robertson & Co we pride ourselves on the quality of our work and the expertise of our experienced investigation managers and our fully-employed field force; all of which are trained and nationally accredited at Level 4 in Incident, Fraud and Claims Investigation.

Our company values ensure we deliver the best possible outcome for our clients and is built around 5 priorities:

  • An honest family business
  • Protecting our clients brands and reputations
  • Experienced and knowledgeable staff
  • Passionate to deliver quality
  • Innovative 

We consider ourselves the 21st century investigation company and in support of this belief Robertson & Co constantly work to develop efficient and cost-effective technologies to facilitate more comprehensive investigations with faster turnarounds.

Our reasonable, low-cost fee structure ensures that all of our clients are receiving the best possible service for the best possible price and maximising their ROI in the process. Each investigation is unique and exhaustive. We do not use templates, questionnaires or tick box pro-formae.

Robertson & Co are accredited to ISO9001:2015, ISO27001:2013, BS7858:2012 and BS102000:2013 standards, we are Cyber Essentials certified and are Affiliate Members of the Insurance Fraud Bureau.

Join the team and start a long term career at Robertson and Co Investigations

Work for Us

Every day, our people play a vital role in managing investigations effectively to deliver the right outcome for our Clients. That’s why we encourage and reward initiative and strive to help our people achieve their full potential.

Our continued success depends on the talent, commitment and shared values of our people, which is why we encourage employees to develop their long term careers at Robertson and Co.

We’re always on the lookout for the right new people for positions throughout our business, so if you’re not afraid to think differently, enjoy working in a high energy environment and are quality focused and are prepared to commit, then please don’t hesitate to forward your CV to recruitment@robertsonandco.com.

Accredited and annually audited business. Robertson and Co - Investigation and intelligence services