Robertson & Co - Surveillance, Claim Validation & Fraud Investigation Specialists

 

 

 

 

 

TRAINING and STAFF DEVELOPMENT SERVICES

 

 

 

 

Robertson & Co has an extensive portfolio of training, staff development and skill courses in fraud management which includes courses in;

 

    Conversation Management - click here for more information

    Investigative Interviewing Skills

    Fraud Awareness

    Investigator Training and Accreditation

   

Training and Staff Development Services is managed by Will Gaskell, a former senior detective officer who is undoubtedly one of the most experienced practitioners and experts of Conversation Management in the commercial world.

 

Robertson & Co has a range of off-the-shelf training courses for you as well as the capability to design and deliver your bespoke requirements in order to perfectly match and complement your business needs. Please contact us to find out more and have a no obligation discussion as to how we might help you. 

 

Your staff development

As a supplier we firmly believe we have an obligation to assist our clients, wherever possible, with your staff development and their experience, free of charge. We have seen significant benefits with staff spending time with us getting first hand experience of our work but do invite our clients to discuss their specific staff development needs with us and we will do all we can to facilitate them. See brochure for more details.Brochure

 

Feedback from clients

 

Here are some feedback comments following training courses delivered by Robertson & Co;

 

"The delivery and training style were perfect and having a trainer with such vast knowledge and experience was invaluable..." (Synergy Claims Management Course)

 

"Felt well supported throughout. Been to university and this was probably one of the best courses I have attended in terms of interest and how it was delivered." (Investigative Interviewing Course)

 

"This hit the mark for me and my staff. Excellent! Well done Robertson's." (Fraud Awareness Course)

 

"Very interesting and taught the content in a productive way. Very approachable and took the time to offer any assistance. When errors were made these were pointed out and gave a suggestion on how to move forward, and did it in a way which would not knock the confidence of the learners."

(Investigative Interviewing Course)