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HIGH NET
WORTH CLIENTS
Robertson &
Co provides a 'Claim Facilitation Service' for insurers to provide to their High Net
Worth clients in the event of a claim being made.
In this challenging and competitive area some of our
insurer clients choose to offer an enhanced level of
service to their insured's either due to the status of their client or
the value of the claim presented.
Where they feel
their insured client would benefit from the close involvement of
a skilled and experienced ex-senior detective police officer Robertson &
Co are able to provide members of staff to act as
facilitators, and where necessary, evidence gatherers in an endeavour to reunite the
insured client with their stolen property, and to act as
the critical link between the police, the insurer,
and their client.
Our experienced investigators are often able to
identify lines of enquiry the police, either through a lack of
experience or being over-stretched,
have not had the time to consider.
In a recent case this approach led to the recovery of £300,000
worth of stolen diamonds and the arrest of the culprit
in Amsterdam. The thief was subsequently convicted as a
result of the evidence obtained by Robertson & Co.
She is now serving a term of
imprisonment and will face deportation at the end of the sentence.
By working closely with the police the Robertson & Co
Claim Facilitators are able to ensure all lines of
enquiry are followed to a conclusion. It is through this link
High Net Worth clients can be regularly updated as to the status of the investigation and claim
at what is likely to be a stressful time.
This unique and innovative service offering has resulted
in several letters of appreciation from High Net Worth
clients leading to enhanced levels of insured client retention
and increased business for insurers through
recommendation by existing clients or their brokers.
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