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CLIENT
TESTIMONY
'Robertson & Co is
regarded by management and our staff as one of the most
professional and customer centric fraud management
companies we know. Having searched the marketplace it
was clear their attitude, ethics and approach matched
our requirements and we had no hesitation in hiring
their services. They recently delivered a skills based
course to our staff and the feedback we received
was nothing but accolades and further endorsed our
choice of company. We look forward to continuing to
work with them'
Nila Kotecha,
Service Quality Manager, Carphone Warehouse
"We
consider Robertson and Co to be a leading provider in
the investigations industry in terms of offering a
quality and personal service. The company has
consistently outperformed its peers on our motor
investigations panel and has remained the highest rated
performer since 2006."
Mihir Pandya, Allianz
“Robertson & Co adopts a long term, strategic view to
its client relationships -rather than taking the more
prevalent approach within the surveillance industry of
charging for every associated cost. The team works
solidly towards claims resolution and adds genuine value
by delivering high quality output in the format required
by Gallagher Bassett.”
Nick Bonser, Managing Director, Gallagher
Bassett
“Robertson & Co is genuinely prepared to ‘go the extra
mile’ – the company is passionate about what it does and
will pull out all the stops to deliver outstanding
results. Robertson & Co can be trusted to keep the
client fully updated at all times and to get the job
done to a very high standard at an agreed fixed fee.”
Anthony Baker, Plexus Law
“In my opinion Robertson & Co is an innovative,
resourceful and reliable supplier of surveillance and
investigations services. Its product is supported by
high quality reporting, in-depth knowledge and strong
operational skills. We are pleased to be counted amongst
those insurers who are regular users of their services
and here at RSA we enjoy an excellent relationship with
them. They have been more than willing to tailor their
services to our needs and their team really listens to
our feedback and continues to meet our evolving
requirements.”
John Beadle, Counter Fraud Manager, RSA
"Treating customers fairly and keeping premiums low lie
at the heart of UIA's fraud strategy. Robertson & Co
supports this by helping to realise significant savings
on claims through the provision of relevant, high
quality evidence and statements to repudiate false
claims”.
Mary Dolan, Claims Manager, UIA
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