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ABOUT OUR
COMPANY
Robertson & Co began as a family run business in
1998. However,
despite its year on year growth making it one of the
largest suppliers in the UK today, Robertson & Co still
holds the same core values as when it began.
We
believe, as in any form of human endeavour, the
result achieved in an investigation is directly
proportionate to the effort put in. We therefore
go that extra mile - every time - to ensure we get the
best possible result and return on investment for our
clients. We also believe there is only one
way to investigate – ethically and thoroughly. And ethically
obtained results coupled with client satisfaction are
more important to us than the fees. See exactly what
some of our clients say about us
here.
We
are able to provide coverage throughout Great Britain
and Eire with every case managed by an
experienced blend of ex-senior detective police officers and
insurance claims personnel.
All our staff are selected, thoroughly vetted and
trained by us irrespective of their background or
previous experience. Employed by us under contract and
working to a Code of Ethics and Professional Standards,
they receive regular continuation training. An
indication as to the standard we set for our people;
for every ten surveillance operatives we trial only one
is retained.
Our operatives are employed by us to gather evidence. They
do not compile reports. Every case we undertake is
allocated to one of our in-house Investigation
Managers, under whose personal and direct supervision
the case is investigated. It is our managers, for reasons
of consistency of quality, style and detail, who compile
all the
reports sent back to clients. We also have our own in-house
lawyer.
Realising the need for strict compliance, transparency
and accountability, particularly in FSA regulated
industries, we welcome compliance verification audits at
any time, whether to our offices or to accompany any
member of our staff working in the
field.
Robertson & Co has an unparalleled reputation for;
A well known and experienced
Insurance Counter Fraud Manager said of us:
“Robertson & Co has set the
standard by which our other suppliers are judged – they
have revolutionised the surveillance industry in the
UK.”
We are
naturally proud to receive endorsements such as this. We
also realise
though we are only as good as our last job and do
not intend to let a competitor ease us in to second
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